Services
Services
CUSTOMER SERVICE
Connection Source Canada will develop a fully integrated customer service program tailored to the specific needs of your business. Our staff will open every call with a pre-approved and scripted greeting designed to promote your business goals, your professionalism and your company brand throughout the call. Naturally, first impressions are vitally important to any customer contact.
Whether you need 1 agent or 1,000 agents, 2 hours on one day or full time throughout the week, our agents are professionally trained to handle your high call volume so your staff can focus on growing your business.
SURVEYS &
OUTBOUND CALLS
Connection Source Canada is your first choice for conducting telephone surveys and other outbound services to your valued customers. No matter what your specific needs are, Connection Source Canada is there to make sure you reach your goals.
Surveys can be designed to strengthen or grow your business and will focus on answers that help you to improve specific areas and/or other concerns of your business. Alternatively, independent surveys that develop unbiased answers for your decision-making can be just as important in certain situations. Ultimately, Connection Source Canada is your first choice for any survey or outbound services that you need.
SALES SUPPORT SERVICES
Our experienced agents will professionally handle your “first contact” quotations and sales requests. Once pre-qualified, all requests will be immediately forwarded to your personnel in real-time and a copy of all customer contact information is securely stored as a back-up provision for your firm.
Pre-qualifying potential customers saves time for your personnel and keeps your staff focused on closing sales.
HEALTHCARE PROCESS OUTSOURCING
We provide a full range of services for Healthcare organizations to help maximize productivity and efficiency.
ASSOCIATIONS / CERTIFICATIONS
Connection Source Canada Inc is an integral component of Source Group International and maintains an enviable list of professional Associations / Certifications including:
Connection Source Canada Inc is an ACCREDITED MEMBER of the Better Business Bureau.
Connection Source Canada Inc is an active Member of the Canadian Marketing Association.
ASSOCIATIONS / CERTIFICATIONS
Connection Source Canada Inc is an integral component of the Source Group International and maintains an enviable list of professional Associations / Certifications including:
Connection Source Canada Inc is an ACCREDITED MEMBER of the Better Business Bureau.
Connection Source Canada Inc is an active Member of the Canadian Marketing Association.